Legal notice
| Store name | Elbe Chaprie |
|---|---|
| Dealer name | Sunny Side Up Co., Ltd. |
| Sales manager name | Naori Yamazumi |
| location | 103-0025 2-13-8 Nihonbashi Kayabacho, Chuo-ku, Tokyo Daiichi Okura Building 1F |
| telephone number | 03-6661-0955 |
Product delivery time
If there is stock in Japan, it will usually be shipped within one week after payment.
The delivery method is delivery processing (Yamato Transport).
Handling of defective products
Be sure to check the product when the product arrives.
The following products will be responded as soon as possible.
Please return to us within 7 days after the product arrives.
・ If the applicable product and the product that arrived are different
・ Dirty, dirty product
About returned goods
We do not accept returns due to customer's convenience, such as different images and misunderstandings of size.
If you would like to replace the customer's convenience for products other than defective products, please contact us first within 7 days after the product arrives.
After contacting us, please return the replacement product to us within 7 days.
In addition, the shipping fee for round -trip and the cost of replacement will be borne by the customer.
Please note that if you exceed 7 days, you will not be able to accept the exchange.
* Replacement cannot be accepted if any of the following corresponds. Please note in advance.
・ The paper tag attached to the product is cut off
・ Products that have been used or have any evidence of used
・ If 7 days have passed after the product arrives
・ Products that have been scratched and damaged by customers
・ Products that have been processed, renovated, etc.
・ If the product accessories, the enclosure at the time of delivery, and the packaging material are insufficient
Payment method and payment time
You can use the payment method below.
For details, see the usage guide "Payment methodPlease see the page.
・ Bank transfer (prepayment)
After payment is confirmed, we will ship the product.
・ Credit card
VISA, Master, DC, JCB cards are available.
After ordering, we will ship the product as soon as the shipping is ready.
・ Amazon Pay
After ordering, we will ship the product as soon as the shipping is ready.
Required fees other than the product price
・ Consumption tax (10%)
・ Shipping (see the guide for details.)
・ If the bank transfer fee is selected as the payment method, the customer must bear the transfer fee to the bank at the time of the transfer.
Application expiration date
If you cannot confirm payment within 7 days from the order date, we will cancel your order.
About the resale of the product
We do not purchase our products for profitable and resale purposes.
If the purchase or resale fact for profit is confirmed, we will refuse to purchase the product.